Last updated: 10.09.2025
Welcome to SlotLords! We aim to be transparent and inform you about how your personal data is handled. The Privacy Policy applies to the processing of your personal data by SlotLords when you use our website and services.
1. What information we collect
We collect different types of personal information to ensure smooth operation and compliance with industry regulations:
- Account Details: This includes your name, date of birth, contact information (email, phone number), and government-issued ID for verification purpose etc.
- Financial Info: We process payment details, deposit and withdrawal records, winnings, and transaction history.
- Gaming Activity: Information related to the games you play.
- Tech Info: We collect technical data like your IP address, device type, browser information, operating system, and geolocation data to comply with regulatory requirements and improve your experience.
- Any other data you provide us during communication.
2. How we collect your data
Your personal data is gathered through different methods to enhance your experience and ensure compliance:
- When you sign up and use our platform: Directly provided information during registration, gameplay, and customer service interactions.
- Automatically through cookies and analytics: Our system collects browsing data to personalize your experience and improve our services.
- From third parties: We may obtain information from financial institutions, regulatory bodies, anti-fraud agencies, or marketing affiliates when necessary.
3. Why we collect your data
We process your data for the following purposes:
- To create and manage your account: This includes verifying your identity and ensuring that you meet the legal gambling age.
- To process payments securely: Facilitating deposits, withdrawals, and payouts in a secure and efficient manner.
- To provide gaming services and customer support: Helping you enjoy a smooth gaming experience and assisting with inquiries.
- To comply with legal and regulatory requirements: Ensuring compliance with gambling laws, anti-money laundering (AML) policies, and responsible gaming initiatives.
- To send marketing offers: Sending promotions, bonuses, and tailored offers that may interest you.
- To detect and prevent fraud and security risks: Protecting your account, ensuring fair play, and preventing unauthorized access or fraudulent activities.
- To improve our website and services: Using data analytics to enhance platform functionality and provide a better gaming experience.
4. Who we share your data with
Your personal data may be shared with trusted third parties to help us provide our services:
- Payment providers and tech partners: To process transactions securely and maintain platform functionality.
- Regulators and legal authorities: If required by law, we may share information with government or licensing authorities.
- Fraud prevention agencies and compliance services: To protect against fraud, money laundering, and other illicit activities.
- Marketing partners: If you opt in, we may share limited data to provide personalized offers and promotions.
- Business transfers: If our business undergoes a merger, acquisition, or sale, your data may be transferred to the new entity with proper safeguards.
If your personal data is subject to an international transfer, we will ensure that it is conducted in compliance with applicable data protection laws, either based on an adequacy decision or safeguarded contractual clauses to maintain the required level of protection.
5. Your rights
Under data protection laws, you have several rights regarding your personal information:
- Right to Access: You can request a copy of your personal data that we hold.
- Right to Rectification: If your details are incorrect or incomplete, you can request updates.
- Right to Erasure (Right to be Forgotten): In certain cases, you may request the deletion of your data, subject to legal requirements.
- Right to Restrict Processing: You may ask us to limit the way we use your data under specific circumstances.
- Right to Data Portability: You can request that we provide your information in a machine-readable format for transfer to another service provider.
- Right to Withdraw Consent: If you’ve given consent for marketing communications, you can withdraw it at any time.
- Right to Object: You may object to certain types of processing, such as direct marketing.
6. Keeping your data secure
We take the security of your personal data seriously and have implemented strict measures, including:
- Encryption of sensitive data to prevent unauthorized access.
- Access controls and authentication protocols to protect accounts.
- Firewalls and security monitoring to detect potential threats.
- Regular security audits to ensure compliance with industry best practices.
Despite these safeguards, we encourage you to use strong passwords and keep your login credentials confidential.
7. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience. Some cookies are essential for website functionality, while others require your consent. You can manage your cookie preferences through your browser settings.
8. Age restrictions
Our services are strictly for users aged 18 years or older. If we discover an account belonging to a minor, it will be closed, and any collected data will be deleted immediately. Parents or guardians may contact us if they suspect their child has registered.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect regulatory changes or improvements to our services. If you have any questions about this Privacy Policy, feel free to contact us at [email protected].
